Office and Operations Lead Coordinator

Job Overview At Tatras Contacting Group Ltd., we relate our success directly to the strength of our management team. To continue operating at our high standards, we’re seeking an experienced Office and Operations Lead Coordinator to join us. As an ideal candidate, you’ll be a born leader with previous management experience. You’ll have proven experience overseeing project operations, human resources, finance, and communications departments. You’re an expert communicator with a strong ability to delegate responsibilities and collaborate across a wide range of departments. Ultimately, you’re driven by the desire to lead a team toward maximum productivity and efficiency. Duties and Responsibilities: Perform assigned administrative duties/tasks with proper care and diligence. Plan and coordinate office administrative procedures, ensuring deadlines are met and standards are maintained. Manage relationships with clients and collaborate with project and field managers to ensure adherence to office protocols and client satisfaction. Maintain and update database systems (Sales Force, QBO, Wrike) and ensure accurate and timely reporting of administrative activities. Maintain constant communication with managers, staff, and vendors to ensure smooth and efficient office operations. Develop, implement, and monitor quality assurance protocols for office procedures and administrative activities. Increase the efficiency of existing office processes and procedures to enhance the company’s administrative capacity. Ensure that all office operations remain on time and within budget, coordinating resources as necessary. Monitor the performance and productivity of administrative staff, providing coaching, training, and feedback to improve office efficiency. Assist in the preparation and review of the operating budget, ensuring accurate cost tracking and reporting to upper management. Oversee staffing plans, supervise administrative staff, and ensure adherence to office policies and procedures. Ensure sustainability across office operations, maintaining administrative procedures to support business continuity. Conduct regular reviews of office systems, processes, and best practices, implementing improvements as needed to enhance administrative efficiency. Necessary Skills/Qualifications: Bachelor’s degree in Business or Management. Proven experience of at least 2 years in the same or relevant role. Digital literacy with expertise in using MS Office applications, including Microsoft Project. Excellent organizational skills, with an ability to prioritize important projects. Excellent communication skills for in-person, email, and telephone calls. Skills in English to create reports and meet tight deadlines. Skills in Spanish to communicate with sub-contractors who are Spanish speakers. Flexibility and willingness to learn at all times. Good problem-solving skills. Proven experience in Salesforce and Wrike. Proven experience with QuickBooks will be a plus. Licence/Certification: Driving Licence (required) Work Conditions and Physical Capabilities Job Types: Full-time, Permanent Salary: $68,000 per year Benefits: Dental care Extended health care Life insurance Vision care Paid time off Schedule: 8 hour shift Monday to Friday Supplemental pay types: Bonus pay Commission Plan Please indicate in your cover letter whether or not you are a Canadian citizen or Permanent Resident of Canada. Our company offers a professional team environment, as well as competitive wages and benefits package after probation. Only qualified applicants will be contacted. Thank you for your interest. Invitation to all applicants: We are an equal-opportunity employer. We do not discriminate by nationality or gender. We encourage applications from visible minority groups including women, aboriginals, and newly landed immigrants. Work Location: In person #J-18808-Ljbffr