Parking Technical Support Manager

£37,336 - £40,221 a year - Permanent, Full-time Parking Technical Support Manager Job Details Post Ref: CC239 The Council's Parking Service is one of a number of front-line services within our Public Services directorate. They manage the operational elements of both on and off-street parking across Calderdale, including enforcement, operations, and administration. An exciting opportunity has arisen to recruit a Technical Support Manager (new post). The post will be responsible for managing all aspects of technical support required for an operational parking service, including managing an existing team of Technical Support Officers and supporting the Parking Manager with the development of the service. The role will primarily involve managing the processing of Penalty Charge Notices (PCNs) and permits, ensuring that all incoming and outgoing correspondence is processed efficiently, accurately, and in accordance with legislation, existing policies, procedures, and timescales. We are looking for candidates with experience in successfully managing a demanding front-line service and who can demonstrate strong organizational and communication skills. Candidates must have the ability to deal sensitively and professionally with a wide range of people and prioritize both their own work and that of the team. A flexible and proactive approach, along with the ability to collaborate with others to find practical solutions to problems, is essential. Knowledge of the Traffic Management Act and parking is desirable but not essential. The post will be primarily based in one of the Council's offices in central Halifax (the location will be provided upon appointment). Closing Date: Thursday 7th November 2024. Calderdale Council embraces the positive benefits of a diverse workforce and is committed to providing an inclusive environment. We encourage applications from all, particularly those from communities that are currently under-represented in our organization. All applications are anonymized before being seen by the selection panel. #J-18808-Ljbffr