Senior IT Solutions Consultant ServiceNow

With a global team of 6000+ IT professionals, DHL IT Services keeps the world’s leading logistics company running smoothly 24/7. We offer world-class IT Solutions and Services, Delivering Excellence in a Digital World. Thanks to our cutting-edge technology, we keep international supply chains moving, digitalize tasks, and connect people all over the world.At IT Services, we are passionate about technology. Our ServiceNow Competency Center team is continuously expanding. No matter your level of Senior ServiceNow Consultant proficiency, you can always grow within our diverse environment.Grow togetherOn the back of the ever-growing demand we are expanding our ServiceNow CoE team based in Prague and are looking for a Senior ServiceNow Consultant to join us. The Senior ServiceNow Consultant will be responsible for consulting, architecture and in selected cases also implementation of enhancements or major functionality on one of the most complex large enterprise ServiceNow environments out there.What you would do:Involvement in mid- to large-scale projects in consulting role and/or PM RolePreparation and presentation of business proposals, business cases, requirements analysis (requirements specification and estimates)Communication with key stakeholders, backline organizations and project teamsParticipation in pre-sales presentations, prototyping, and customer/provider workshopsLiaison with external/internal auditors and vendorsParticipation in QBRs with ServiceNow and/or ServiceNow partnersReady to embark on the journey? Here’s what we are looking for:Proven hands-on experience in ServiceNow space, primarily ITSM and ServicePortal; CSM and HR module knowledge preferredIdeally 4+ years in the role of ServiceNow developer/consultant with a ServiceNow partner or customerConsulting mindset, comfortable working on multiple assignments with tight schedules and significant degree of uncertaintyExperience of at least one project management methodology (e.g. Prince II practitioner), experience working in, or even leading agile teamsKnowledge of ITIL, certification in the area is an advantageAn array of benefits for you:An extra week of holiday (25 days/year) and 6 Self-sickness days/yearOn-going professional & technical training and certificationsFlexible working hours with home office possibilitiesEdenred Cafeteria program including fully covered lunch vouchersAbout the branchDHL IT Services - Great Place to WorkDHL Group, the world’s leading logistics company with the distinctive yellow-red logo needs no introduction. Even though DHL IT Services are a part of it, you will not find any packages here. In DHL IT Services, they provide IT services to all DHL Group divisions.DHL Information Services (Europe) s.r.o. #J-18808-Ljbffr