VP Product Management, FinTech - Boston, MA

VP Product Management, FinTech

Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, headquartered in Brisbane, Australia, has company-owned leisure and corporate travel businesses in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates, and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees. Our purpose is to “open up the world for those who want to see”. Every day, we give people all around the world the opportunity to experience something amazing – travel!

About The Opportunity

FCTG Corporate Brands have been extensively investing in our customer-facing & internal technology systems. Those systems increasingly involve aspects that sit in the Financial Technology, or “FinTech” arena, including Payment Solutions and Expense Management. As we deploy more systems that FinTech services, FCTG Corporate Brands is looking to appoint a global leader responsible for managing Divisional FinTech strategies as it relates to our customer-facing products and services.

Key Responsibilities

1. Helping create FinTech strategy with respect to technology products.
2. Ability to lead complex strategic initiatives that cross multiple domain boundaries, in a global multi-brand organization.
3. Ability to drive product strategy and thinking across other product domains in support of those strategic initiatives.
4. Experience in both building and partnering with third-party providers to establish technology products and services.
5. Validate & build out the global FinTech strategy for the next 12 months in our SME business, Corporate Traveler.
6. Own the entire deal process of establishing FinTech solutions, from finding the right partners, negotiating the deals, rallying internal teams behind your vision, and helping launch the resulting products.
7. Working with customers, experts within the travel industry, customer prospects, and internal sales & marketing teams to establish product market fit.
8. Establishment of a global strategy for FinTech across our brands.
9. Reduced time-to-market for FinTech solutions within our products.
10. Increased revenue generation from offered FinTech solutions.
11. New revenue generated from ancillary FinTech product lines, fees, and management services.

Experience & Qualifications

1. Work experience at relevant FinTech businesses, including payment providers, expense management providers, B2B travel companies offering FinTech solutions, processor networks, B2B banking providers.
2. Team development & leadership
   • The most important competency is to develop a strong team of product and design people.
   • Accountable for ensuring the development and retention of people within your organization.
   • Ensuring the people within your organization are evaluated positively by the rest of the company.
3. Product vision & strategy
   • An expert in establishing and maintaining both the product vision and strategy for your given product lines.
   • Ensures the product strategy aligns with corporate objectives and delivers commercial benefits within the scope of your product lines.
   • Contributes to the overall strategic direction informing M&A activity and build/buy/partner decisions.
4. Execution
   • An expert in product planning, discovery, and engineering processes that can drive the team’s ability to execute consistently, rapidly, and effectively.
   • Proven experience in collaborating with senior executives as part of a large global organization including evangelizing the product vision, strategy, and the product roadmaps.
5. Innovation
   • Understands and effectively implements a culture of continuous and rapid testing, learning, and risk mitigation ultimately leading to continuous innovation.

Work Perks! - What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

1. Enjoy the freedom and flexibility of a hybrid work structure that combines both remote and in-person work.
2. Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
3. Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
4. Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
5. Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
6. Personal connections: We are a big business founded on personal relationships.
7. Diversity, Equity & Inclusion
8. Diversity Day: paid leave to observe a holiday or cultural celebration of your choice.
9. Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice)
10. DEI education
11. Commitment to fair practices such as regular equity assessments and inclusive recruitment protocols.
12. A career, not a job: We offer genuine opportunities for people to grow and evolve.
13. We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
14. Giving Back: Proud Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering, and fundraising.
15. Employee giving program.
16. Office Environmental Program.
17. Many of our offices are Leadership in Energy and Environmental Design (LEED) Gold certified buildings.
18. 1 Volunteer Day per Calendar Year.

Benefits Include:

1. Paid Time Off *
2. Up to 15 Vacation Days accrued per year - prorated upon hire and increased by tenure after 2 years of employment (up to 25 days).
3. 5 Sick Days accrued per year.
4. 3 Personal Days.
5. 1 Diversity Day.
6. 1 Volunteer Day.
7. 8 Recognized Holidays.
8. Travel perks/discounts.
9. Health & Wellness Programs and Employee Financial Wellness Services.
10. National/International Award Nights and Conferences.
11. Health benefits including medical, dental, vision, gender-affirming care, and fertility care.
12. Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability.
13. Flexible Spending Accounts.
14. Employee Assistance Program.
15. 401k program with partial match.
16. Tuition Reimbursement Program.
17. Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions.
18. Global career opportunities in a network of brands and businesses.

Location – Boston, USA

If this sounds like the opportunity you have been waiting for then APPLY NOW.

REMOTE POSTINGS ONLY - The role can be performed onsite, remote, or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.

HYBRID POSTINGS ONLY - This role can be performed onsite or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.

For this position, we anticipate offering an annual salary of $200,000 - $230,000. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements.

EXTERNAL POSTINGS ONLY - We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

INTERNAL ONLY - Before applying to any internal position you must have been with the company or your current role for a minimum of 6 - 12 months and notify your leader prior to applying.

Our number one philosophy? Our people. Flight Center Travel Group USA’s promise is to provide an environment with equality of respect, dignity, and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at [email protected] #J-18808-Ljbffr