Directorate Business Manager

The Strategic Resource Options (SRO) Directorate is a newly established team set up to develop a multi-billion pound portfolio of infrastructure projects which will ensure the resilience of our customer's water supply in response to trends in population growth and climate change. The team will guide the projects through the development, planning and delivery processes, working closely with regulators, local authorities and the Government to ensure that the proposed infrastructure solutions provide drought resilience whilst ensuring value for money to Thames Water customers and minimising environmental impacts. 


What you’ll be doing as a Business Manager 

• As the Directorate Business Manager, you’ll report directly to the SRO Director and be expected to work closely with members of the senior leadership team. You will have a wide-ranging brief which could see you managing the process to provide regular briefings to the Executive and the Board one day, and troubleshooting a governance, strategic or stakeholder issue the next. 
• You will be a key advisor to the Director, providing a view on any changes to plans and processes, as well as horizon scanning on their behalf to anticipate any potential problems or pitfalls.?? You’ll also work closely with colleagues in other departments to maximise collaboration and ensure the work of the SRO team is well understood and represented to the rest of the organisation. 
• In this role, you’ll have an opportunity to build on your experience working at a senior level and gain full insight into key discussions and decision-making regarding the business, whilst taking ownership of a range of exciting projects. This position offers you a rare opportunity to gain a broad view of how we manage a successful, high-performing department and increase your understanding and network across Thames Water. 

What you should bring to the role 

• Have the ability to build strong, working relationships, utilising your excellent communication and interpersonal skills.
• Ability to analyse technical information and data, and present the findings to the Board, Executive Team and Stakeholders.
• Be empowered to self-manage work load and take a proactive approach to deliver change 
• Evaluate problems and identify solutions.
• Take ownership of your workload and prioritise tasks.
• Possess excellent written communication skills, including strong presentation skills 
• Commercial awareness.
• Deliver exceptional results through an enthusiastic and positive approach, taking accountability for your role while working accurately and flexibly within a busy team.
• Have demonstrable experience using Microsoft packages.
• You will need to be discrete and maintain confidentiality as required, both during the role and after. 

What’s in it for you? 

This is a hybrid role based from our London or Reading office. There is a requirement to attend the office a minimum of twice a week. 

• Competitive salary from £55,000 to £70,000 per annum depending on experience.
• Annual Leave - 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)? 
• Car Allowance.
• Annual Bonus.
• Private Medical Health Care.
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year. 
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. 

Who are we? 

Our business continues to operate as usual, delivering our essential services to around 16 million customers across London, Thames Valley and the Home Counties'.? 
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive. 
 
Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all. 
 
But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part? 

Working at Thames Water 

At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business. 

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings. 

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process. 

Find out more about?working at Thames Water 

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way. 

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.