Customer Service Administrator

Customer Service Administrator Pertemps are currently recruiting for Customer Service Administrators to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is an ongoing temporary role that could lead to permanent. Responsibilities as a Customer Service Administrator: - Answering telephone calls and emails - Logging queries on the companies CRM system - Dealing with any live issues and investigating discrepancies - Completing KPI trackers and performance reports - Collate information and update business system - Chase internal teams to find query resolutions - Building and maintaining solid relationships with depots and customers Requirements for this position: - Previous experience in a customer facing role - Confident speaking over the phone - Analytical working approach - Experience and knowledge of Microsoft packages Shift times available: - Sunday - Thursday 08.00 - 16.30 Paying £12.20 per hour - Sunday - Thursday 06.00 - 14.30 Paying £12.20 per hour - Tuesday - Saturday 10.30 - 19.00 Paying £12.70 per hour If you are interested in this Customer Service position, please apply below with an up-to-date CV or give Amy a call at the Pertemps Basingstoke branch