European Claims Handler

Position: European Claims Handler Location: Witham Hours: Monday to Friday Salary: Up to £35,000 We are recruiting for one of the UK's leading logistics and freight companies that operate worldwide and offer a full range of services in the UK, across Europe and Internationally across all trade routes. We seek a European Accounts Handler to join our client's team in the Witham area. Your key responsibilities as a European Claims Handler: The purpose of this role is to ensure the European Insurance claims are dealt with in a correct & timely manner and to ensure a service fit for purpose and meets both external and internal requirements, including environmental legal compliance and customer expectations. Review and log all claims received in accordance with internal process Investigate all claims, through paperwork, evidence gathering Prepare claim correspondence on questions of coverage and claim value Negotiate and settle claims within specified authority Liaise with Customers and keep them updated through the process Liaise with Suppliers for settlement of claims Management reporting of claims Requirements: Excellent customer service Excellent written communication Ability to prioritise and refer issues Previous experience in European Insurance Claims is desirable Background within freight forwarding / CMR insurance. Proficient in Microsoft programs such as Word & Excel Ability to learn new systems easily Follow the companies SOP's for compliance Ability to work with others as part of a team Highly numerate Good organisational skills to manage workload Ability to work under pressure High attention to detail Benefits: Salary dependent on experience 24 days annual leave plus 8 bank holidays Pension scheme Discount Platform Discounted Gym Membership Employee assistance program Extensive learning opportunities Employee Engagement Forum Reward and Recognition programme Monthly Pay Day Treat DayWR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy