Sales Operations Coordinator

Company:  Semios Technologies Inc.
Location: Vancouver
Closing Date: 04/08/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

Who we are:

We are a bunch of people who really care about agriculture, food and the challenges facing farming. We want to help farmers with data driven decision making to help nature feed a growing population. Join our team of expert engineers, agronomists, entomologists, crop researchers, and data scientists who are continually conducting research to help drive innovation in agriculture.

Semios is a market leader in leveraging the internet-of-things (IoT) and big data to improve the sustainability and profitability of specialty crops. With 500 million data points being reported by our sensors every day, we leverage our big data analytics, such as in-depth pest and disease modeling, to empower tree fruit and tree nut growers with decision-making tools to minimize resources and risks.

Our innovative work has received several industry awards:

One of our partners produced this short video which shows what we do and our positive environmental impact.

We know our journey is only achievable by having a great team who shares ideas, tries new things and learns as we go.

Who you are:

Motivated by meaningful work, you are looking for more than just a job; you want to work for a dynamic, growing company that finds solutions to real-life problems, such as helping the world reduce the use of pesticides and helping nature feed a growing population. Your ideal work environment includes a collaborative team spirit with the opportunity to learn and grow as you take the initiative to try new things.

Semios is now in the process of uniting its global sales efforts after various acquisitions and as the Sales Operations Coordinator you will help piece together this initiative. The successful candidate will have an eye for organization and process, as well as an interest in data analytics.

What you will do:

Sales process and data coordination

  • Develop sales process documents and train Sales and CS reps on new processes and systems
  • Develop checks within and across sales systems to ensure that quality data is being produced and the quote to cash process is moving smoothly
  • Improve and administer monthly commissions process 

Operations facilitation

  • Coordinate and capture sales forecast with inputs from multiple stakeholders in product and sales
  • Facilitate introduction of new products, sales channels, and partnerships into sales systems and processes
  • Highlight potential customer impacts or initiatives resulting from shortages, lead-times or excess material

Sales support, order entry (ad-hoc support for special deals)

  • Enter orders as needed to support a specialized sales function, with seasonal demand
  • Manage adjustments to sales orders or invoices when circumstances require more detailed support
  • Track and resolve issues with orders, freight or billing

We want you to succeed so you will need:

  • 2+ years experience in sales support or operations functions including sales order administration, invoicing, freight tracking, process development or sales analysis.
  • Solid understanding of the quote to cash process, as well as supply and demand planning functions in a hardware sales and install environment.
  • Customer-service orientation, through written, text and phone communication
  • Strong spreadsheet skills to analyze system and sales data
  • Ability to distill and present complex ideas and processes 
  • Experience with Hubspot or Salesforce or comparable CRM systems

Nice to have:

  • Experience with S&OP processes
  • Experience with Supply Chain, Warehousing, and other aspects of hardware sales
  • Experience or interest in data analytics

Salary range: $51,000 to $65,000 per year

Please note that the base pay offered may vary based on factors including but not limited to knowledge, skills and experience, as well as business and organizational needs. 

Why this is the opportunity for you:

  • Sleep better knowing you're making the world a better place through more sustainable food production
  • Opportunity to contribute and make an impact by working on meaningful projects
  • Work with a team that values fun, laughter, and each other in a collaborative and casual work environment
  • Flexible, hybrid working arrangements and strong work-life balance culture
  • Multiple office locations, convenient via transit and bike paths
  • Extended medical plan with a Health Spending Account with premiums paid by the company
  • Group RRSP, which includes a 3% company paid match

At Semios, we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions. We believe that different perspectives and backgrounds are what make a company flourish and we welcome everyone.

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Semios Technologies Inc.
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