Customer service is the provision of assistance and support to customers before, during, and after their purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring satisfaction through effective communication and problem-solving. Customer service representatives strive to meet customer needs and expectations, fostering positive experiences and building long-term relationships. By listening attentively and empathizing with customers, they contribute to brand loyalty, reputation, and business success.
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I am looking for a Site Quality Engineer to join a premier EPC service provider specializing in the development, construction, and maintenance of solar and BESS power plants. Our client boasts a global output exceeding 4 GW and is among the largest O&M service providers worldwide, managing operations and maintenance for a capacity of 1.7 GW of PV p...
This role focuses on supporting existing Keyfax customers who are mainly Housing Associations and some local Councils. Keyfax is used to provide 'right first time' diagnostics for over 811,000 homes in the UK and Ireland via dozens of housing organisations. The Keyfax software suite provides repairs and enquiries diagnostic scripts which help Custo...
Ok great, we have your attention.You can see we do things a bit differently at Hedges (more on this later on).We may have a 225 year heritage in Private Client practice but that doesnt mean were a stale, dull & suppressive law firm, like so many. No chance.And for this reason, were not for everyone.At Hedges our people are:// Empowered (everyone re...
Responsibilities: * Log and manage all telephone and email inquiries and complaints efficiently throughout the case lifecycle, ensuring adherence to service level agreements (SLAs) and following call flow and escalation procedures. * Process customer orders accurately and promptly to meet export, warehouse, and delivery deadlines. * Assist customer...
Brook Street is thrilled to represent a leading national Financial Services company in their search for a dynamic Customer Service Team Leader! As a Customer Service Team Leader, you'll play a pivotal role in leading and managing a team to deliver exceptional customer service across our product range. You'll be instrumental in driving change, imple...
*Key Details!* * *Salary:* £25,642.5per year – Monthly paid (equates to an hourly rate of £13.15 per hour) * *Schedule:* 37.5 per week – Monday – Friday 08.00 – 20.00 * *Contract length:* 37.5 hrs p/w – Permanent * *Training:* Training onsite – 4 weeks, Monday to Friday 9am-5.30pm * *Production*: Onsite only * *Expected start date:* 14th June 2024 ...
*Customer Activity Assistant (Outdoor Instructor)* *Start Date 25th May (or sooner!)* *Hours: *Part Time/Weekend and Holiday Availability Essential *Contract:* Fixed Term *Pay: *£12.00 per hour (after training for 18+) *Holiday*: 28 days per annum, calculated pro-rata *Who are we?* We’re the UK’s #1 outdoor adventure company offering 13 outdoor act...
We are excited to present an opportunity for an experiencedService & Breakdown Engineerto join our esteemed contractor, boastingover 30 years of industry experience, looking after over 200,000 properties. If you are passionate about delivering exceptional service and thrive in a dynamic environment, this role is tailor-made for you.Role Details:Pos...
Are you a customer service superstar? Quest Employment is seeking a dedicated Customer Services Advisor to join our esteemed client in Banbury. This exciting opportunity offers a temp-to-perm role based in a bustling office environment.Position: Customer Services AdvisorLocation: BanburySalary: £11.89 per hourHours: Monday to Friday, 40 hours per w...
Customer Care Colleague (Mortgages) Location: Liverpool (L2 1TD) Duration: 6 months (initially). Temporary to Permanent Opportunity Pay Rate: per hour (PAYE) Hours/week: 35 hours per week. No previous banking knowledge is needed. Contact Centre experienced is...